HIPAA-Compliant SMS Privacy Policy
- Protected Health Information (PHI)
We may use SMS to communicate with you about healthcare-related matters. However, we will not include any sensitive health information (PHI) in text messages to comply with HIPAA regulations. SMS is used solely for appointment reminders and will not include the practice or patients name. - Data Collection and Usage
We may collect your phone number to send necessary communications via SMS. Your phone number will be used only for messages related to your healthcare or services you have opted in to receive. We will not use SMS to share confidential medical information. - Security
While we take steps to ensure data security, SMS is not a fully secure method of communication. You are advised not to send any sensitive personal or health information through SMS. For more secure communication, please contact us through our HIPAA-compliant secure portal or by phone. - Opt-In/Opt-Out
By providing your phone number, you are opting in to receive SMS communications. You may opt out at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS notifications unless you re-enroll. - Third-Party Services
We may use third-party providers to send SMS messages. These providers are required to comply with HIPAA standards to ensure your information is protected and cannot be used for unauthorized purposes. - Confidentiality and Privacy
We are committed to protecting your privacy. Any SMS communication sent will be limited to non-confidential information, such as reminders or general inquiries, to avoid exposing your PHI. - Your Rights
You have the right to access, update, or request the deletion of your personal information related to SMS communication. For any requests, please contact us at [Contact Information]. - Updates to the Policy
We may update this SMS privacy policy from time to time to comply with HIPAA requirements. Any significant changes will be communicated through our website or via SMS.
For more information about your privacy rights or to access secure communication, please contact us at [email protected].